Tag Archives: Capita

Major Change Planned For PIP And WCA Assessment System

The big question will remain, will these changes mean that persons entitled to these benefits will receive them and that people will not receive degrading assessments.

Same Difference

With many thanks to Benefits And Work.

The DWP are to introduce a major change to the assessment system for PIP and the work capability assessment for ESA and UC with just one company carrying out both assessments for any given claimant from August 2023.

Contracts for all assessment providers have been extended for two years to August 2023, after which the change to a single assessment provider in each of an undisclosed number of geographic regions will be introduced.

This means that the same company will have to have expertise in both PIP assessments and the WCA and will be able to use some of the evidence from one type of assessment when carrying out the other for the same claimant.

At present, all WCA’s a re carried out by Maximus.

PIP assessments are carried out by IAS (formerly Atos) and Capita.

Many readers will remember that Atos abandoned…

View original post 285 more words

PIP Disability Benefit Claims ‘Misrepresented’ By Assessors

The incompetence of some of the PIP assessors goes on and on. It maybe that only a small proportion of these assessors are incompetent, but, even one assessor or even one PIP assessment done wrongly is one too many.

But it appears it is much more than one assessor and one PIP application and more than likely many more areas than one area of the UK.

Here we are dealing with peoples lives and it requires 100% of completed assessments to have been assessed correctly.

Misrepresentation of what has been told to the assessor, leading to the assessor giving a totally different representation will never be acceptable and those assessors, need to be, at least, retrained or more effectively removed as assessors.

For even one incompetent assessor is one too many and brings the whole process into disbelief and suspicion.

Same Difference

A man seeking disability benefits has claimed he was misrepresented in a report made by Capita, the firm which assesses benefit claimants.

A Nolan Show investigation found that he was first assessed by Capita and scored zero points – meaning he was classed as not needing benefits.

The Department for Communities looked at his case again and also scored zero.

The Nolan Show knows the testimony given by the man to both Capita and the department.

It shows how his answers appear to have been misreported in the final assessments.

It comes after a scathing report from the Northern Ireland’s public services ombudsman, Margaret Kelly, on the system for Personal Independence Payments (PIP) assessments.

Capita provide the assessment service on behalf of the Department for Communities.

Communities Minister Deirdre Hargey has committed to bringing the service in-house and has said people have the opportunity to appeal to an independent…

View original post 444 more words

PIP Assessments Now Being Audio Recorded – 61chrissterry

This appears to be good news for claimants with regards to ATOS, but not so with regards to Capita.

The recommendation for people to make their own covet recording is also sound advice for it will also be evidence if the recording do not match.

Referring to Capita, surely the DWP should make this part of the contract and if, Capita do not comply then they should be removed as authorised agents.

The more that can be done to make the process more transparent the better.

What would be even better is to cancel all the contracts with Atos and Capita and any other outside agencies as soon as possible, then we would only have to contend with the DWP, which alone is more than enough.

The whole benefit processes need to be more user friendly and based on a person-centred approach, rather than a system approach.


Source: PIP Assessments Now Being Audio Recorded – 61chrissterry

Disability News Service news for week of 19 September. via @johnpringdns – DPAC

The shocking truth about disability benefits: Successful appeals double in a decade

Disabled people are almost twice as likely to win their disability benefit appeal than they were 10 years ago, at the start of almost a decade of Conservative control of the Department for Work and Pensions (DWP).

DWP has this week refused to explain why the success rate for disability benefit appeals at tribunal has nearly doubled in the last 10 years.

The figures, based on Disability News Service (DNS) analysis of Ministry of Justice (MoJ) data, cast yet more doubt on personal independence payment (PIP) and how it has been managed by ministers since its introduction.

But they also raise concerns about the overall quality of decision-making in DWP – both on PIP and disability living allowance (DLA) – and the apparent push to remove benefits unlawfully from as many disabled people as possible in the name of austerity.

And they raise fresh concerns about the performance of outsourcing companies Atos and Capita, which are being paid hundreds of millions of pounds to assess PIP claimants.


Source: Disability News Service news for week of 19 September. via @johnpringdns – DPAC

Universal Credit Sufferer – DWP Want to be Able Cut 2 Benefits at Once

Last week, Work and Pensions Secretary Amber Rudd announced that her department was looking into combining the health assessments for certain benefits into one. However, rather than remedy anything,this would then risk sick and disabled claimants losing two benefits at once.

Currently, benefit claimants who have a health condition or disability face separate assessments when applying for welfare benefits like Universal Credit and Personal Independence Payment (PIP).

These are carried out by private companies such as Atos and Maxima on behalf of the Department for Work and Pensions (DWP).

As I previously wrote, 72% of claimants who appeal their assessment decision, have it overturned in their favour. This is why many people believe they need to be taken out of the hands of private companies and back into public hands.


Source: Universal Credit Sufferer – DWP Want to be Able Cut 2 Benefits at Once