I believe there is misinformation and lack of understanding on all sides, being doctors, Government and patients and no one is listening to the others.
For GPs to say patients are not wanting face to face is far from what I hear, as this is leading to many misdiagnosis leading to some deaths and much suffering on patients.
Some telephone appointments are better than face to face, but many patients are not even being given a choice. There is talk of some patients being given video links, but certainly not at my practice.
But the Government is not listening as they are totally blaming GPs which is not right for much of the problem is serious lack of funding by Governments over the years.
Then patients are not seeing the true picture as they can’t believe the information coming from GPs and certainly the Government.
So it is not just down to money for there is a serious lack of trust from and by all parties, so trust has to be gained and then also have the required investment. For trust there has to be total transparency and this is down to Government and GPs, which I can’t see coming from either side.
But it is not all down to health funding, but also a greater need for substantial funding in Social Care, which could even be a greater issue than funding for health and even a greater need on Government to fully understand all the issues in Social Care, which they are totally unwilling to do currently. For even when the Government does mention Social Care, they only appear to believe this is for the elderly, when it is for all age areas from young children through all the years to the elderly.
By not dealing with Social Care issues the Government is putting much more pressures on health, which health could well do without.
So, on reflection the Government is the major cause of the problems, followed by GPs and then patients, but to solve all need to be on-board