This is not ‘rocket science’ as welfare benefits are paid as it states for a persons welfare and any non-payment or unauthorised deductions are a means to reduce the welfare of the benefit claimant.
It is as though this Government has no understanding of ‘Duty of Care’ for to make deductions of any nature, especially when the benefit claimant is unaware of deductions being made.
While this benefit was setup with a 5 week wait, this is really extremely unreasonable, even for a new claimant, but especially so for an existing claimant where UC is a replacement for their existing benefit.
In this day and age with all the computerisation it is not unreasonable for UC to immediately replace an existing benefit by not cancelling the existing benefit until the UC is ready for payment, thereby having a seamless transfer from the existing benefit to UC. In not having this is a complete lack of understanding of benefit payments and the reliance on claimants for these benefits. To do this shows a lack of competence on the DWP and the Government and the associated Ministers.
This is far from good enough and the DWP and the Government have to do better. There needs to be transparency, but this is totally lacking.
Source: Bank Warns Unfair UC Deductions Driving 2 Million Claimants Into Poverty | Same Difference